Privacy Policy
Last updated: [Date of publication]
[Registered company name] (“GEOTECH”, “we”, “us”) operates geotechlab.com. This policy explains what information we collect through the website, why, and how we protect it. This is a standard template prepared for the website; the owner should review it, ideally with legal advice, before launch.
Information we collect
Information you give us. When you use our Get a Quote or Contact form, we collect the details you enter: your name, company, phone number, email address, project location, the services you are interested in, sample details, your message and any file you upload.
Information collected automatically. Like most websites, our hosting provider records basic technical information such as your IP address, browser type and the pages you visit, for security and to keep the site running. If website analytics are enabled, we use Google Analytics 4 to understand how visitors use the site, for example which pages are visited and which buttons are clicked. We do not use analytics to identify you personally.
How we use your information
We use the information you send us only to:
- reply to your enquiry and prepare a quotation;
- carry out and report on the work you ask us to do;
- keep a record of enquiries and improve our services.
We do not sell or rent your personal information, and we do not use it for unrelated marketing.
Service providers
We use trusted service providers to run the website and handle enquiries:
- Cloudflare hosts the website, processes form submissions and provides the Turnstile security check that protects our forms from spam.
- Resend delivers the enquiry email to us and the confirmation email to you.
- Google (Google Analytics, if enabled; Google Maps on the Contact page).
- OpenStreetMap provides the map images on the Projects page.
These providers process information on our behalf and only as needed to provide their service. Some may process data outside India.
How long we keep information
We keep enquiry details for as long as needed to respond to you and for our business records, and then delete them. [Retention period to be confirmed by the owner.]
Your rights
Under the Digital Personal Data Protection Act, 2023 and other applicable law, you may ask us to access, correct or delete the personal information you have given us, or withdraw your consent. To do so, contact us at [Email].
Security
The website uses HTTPS encryption, and access to enquiries is limited to our staff. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact
[Registered company name] [Address], [City] Email: [Email] · Phone: [Phone]